📬 Get in Touch With Our Research Team
At Shield & Score, we value transparent communication with our readership. Whether you have inquiries regarding our testing methodologies, feedback on our software benchmarks, or corrections to report, our editorial staff is available to assist you.
📧 Editorial & Inquiries
For general questions about our testing metrics, website feedback, or research methods, contact our desk at:
support@shieldandscore.com
🔍 Methodology & Updates
To submit software version updates, report technical discrepancies in our benchmark logs, or request re-evaluations:
research@shieldandscore.com
Response Policy Note: Because Shield & Score operates purely as an independent consumer research publisher, we do not provide direct customer technical support, software licensing assistance, or billing refunds for third-party antivirus vendors. For software-specific support, please reach out directly to the respective developer.
📌 Office Hours & Communication Protocol
Our remote editorial and testing lab operates Monday through Friday. Please allow up to 48 business hours for a detailed response to complex research inquiries.